HOW DO I MAKE A PURCHASE? 

 

STEP 1

Shop by categories until you find the item you wish to purchase.

 

STEP 2

From the product page, select the size / quantity you would like to purchase and click “Add to Cart”.

 

STEP 3

You can repeat Step 2 by clicking “Continue Shopping” if you wish to shop for more items. Alternatively, click “Proceed to Check Out” once you have added all the items you wish to purchase to your cart.

 

STEP 4

Sign in your account if you are a returning customer. Otherwise, you would have to create a new account.

 

STEP 5

Choose your preferred delivery mode and payment method.

 

There are 2 payment methods:-

 

iPay88 (Malaysia Internet Banking/ Credit Card/ Debit Card)

If you have chosen this option as your preferred payment method, the payment gateway will appear once after you have checked out, please follow the on-screen instruction. Once payment is completed, a notification email will be sent to you and your parcel will be in processed for shipping right away. Tracking number will be email to you after making delivery.

 

Paypal (Credit Card)

If you have chosen this option as your preferred payment method, the PayPal website will appear once after you have checked out, please follow the on-screen instruction. Once payment is completed, a notification email will be sent to you and your parcel will be in processed for shipping right away. Tracking number will be email to you after making delivery.

 

STEP 6

That's it! Your Hai-O products is on the way!

 

TAKE NOTE

 

An email notification "Order Received" & "Payment Received" will be sent to you once the order is successful and processed.

When your order is shipped, an email notification will be send to you as well. Please check your spam folder as it might ended up there. If so, please add our email to your contact list so we can reach you in future conversation. 

 

If you do not hear from us regarding your order, please contact us HERE

 

Alternatively, you could also review your order status from your account on our website.